IDEO.org and the International Rescue Committee

June 2017

Design lead, researcher

Context

The International Rescue Committee is the largest refugee resettlement agency in the United States. As part of their 2018 strategic planning, initiative to improve financial wellness in their clients. Their specialty was in making sure that refugees had what they need for their first 3 months in the U.S., but wanted to expand into longer term well-being

The need

In addition to supporting the research team in designing and conducting the research I created this team-wide (25 people at the time) research trip, cross-functional

In addition to creating the content and designing the research kit of materials each teammate would receive, I designed a team-wide training to up-level folks to research methods